Business Relationship Manager to BMW Financial Services

We are now looking for a new Business Relationship Manager to BMW Financial Services, working within the BMW local IT team. Everyone who works within the BMW Group is proud to be able to deliver cars, financial services and customer experiences with the highest quality. Customers all over the world are proud to drive a BMW. Do you also want to be proud? Share your passion for business relations!

About the role:

As Business Relationship Manager in the Northern European region, you will be working together closely with the local IT team on Financial Services side (consisting of IT System Analysts & Operation Specialists). You will also work together with our local business team, coordinating all business requirements regarding projects and changes, monitoring the IT capacity and performance during daily operations and report this back to business. You will be mainly responsible to review and improve the interaction with our local business, while ensuring quality in requirements engineering, project and capacity planning of IT projects and resources. The aim is to increase our execution speed by ensuring that functional requirements are submitted according to the existing processes, functional requirements are clearly defined and capacity of internal and external resources is realistically estimated.

Your responsibilities:

• Understand, review and optimize the local project and change prioritization process incl. all aspects such as requirements engineering, capacity planning, etc

• Understand, review and report the local IT operations performance by assessing KPIs and preparing summaries and reviews for a regular Service Delivery Review

• Communicate closely with our local SF business team responsible for the IT project portfolio (PMQ) and ensure good communication between business project managers and IT system analysts

• Structure and steer IT vendor meetings and ensure sufficient documentation of meetings for the entire local IT team

• Support the local IT team on top down tasks, by steering those efficiently using the local tools and reporting capabilities

• Support the local IT team in creating, re-working, structuring and maintaining documentation regarding the local IT systems

• Support the IT manager in ad-hoc top-down tasks

Pre-requisites for the role:

• You graduated from Swedish comprehensive school or hold a University´s degree, preferably in Business Administration, Computer Science or hold a comparable education

• You have at least 5 years working experience in a corporate environment (preferably in an IT context)

• You demonstrate great analytical skills and are very structured, result oriented and show the ability to self-lead and work in a dynamic and fast-paced environment.

• You have worked in a DevOps and agile environment and know your way around tools like JIRA or Confluence

• You need to be fluent in written and verbal in English

• You demonstrate outstanding communication skills and have fun interacting with people

• You are a social person, a team player and are willing to go the extra mile

• It´s a plus if you have worked in an international setup

In this role, you get to work in an international environment and immerse yourself in BMW´s Financial Services products and technology. You will play a central role in the link between the local Financial Services business, the headquarter in Munich and our local IT team. You are someone who wants to develop together with BMW and like to share your knowledge and experience. We also see that you are driven, organized and have good problem-solving abilities. You should speak and write freely in English. Fluency, or good knowledge, in any of the Nordic languages and/or German is meritorious.

What does it mean to work for BMW Financial Services?

It takes a team with exceptional interpersonal skills and a can-do attitude to deliver great service. People who are always prepared to go the extra smile to find solutions that satisfy the needs of our customers and business. People who want to place themselves optimally to develop their capabilities. So if you enjoy a culture of open exchange and mutual trust, and you´d like to take on a fast-paced role within a highly motivated team, join us in driving the future of personalized financial services.

Further information

The position is located at BMW´s Nordic head office in Sollentuna / Silverdal. The premises are modern and include a lunch restaurant as well as access to a gym. As a BMW employee, everyone gets the opportunity to drive their own BMW or MINI on favorable terms. The positon is full-time, starting immediately or by other agreement. Are you looking for an exciting challenge? Read more about BMW and your future career; https://www.bmwgroup.jobs/nordics/en.html?abc We look forward receiving your application at www.jurek.se in English. For any questions please reach out to the responsible Recruitment Consultant Victoria Tjernström, victoria.tjernstrom@jurek.se